interesting ADSL problem

[DJRob]

Does anyone here have a regular problem where their ADSL modem shows the line is down and have to restart it to bring it backup.

I get this happening daily either between 2pm-4pm or 7:30pm - 11pm

any ideas?

[GM<Jaymac>MF]

Well, there seems to have been a general problem plaguing the internet for us South Africans over the last few days. Has this been goign on for long, or only recently.

I get that sometimes as well though, and if I am correct, we both use the same router; Netgear wireless, right?

[CrazyBob]

Never had that problem myself and I'm also using a Netgear wireless...

But yeah, internet has indeed been fooked :(

[DJRob]

well, Ive swapped three types of modems, and I handle over 6 ADSL connections, and its only happening at one place. Telkom denies a problem... they say its the modem - but how can three different modem makes have the same problem.

so was wondering who else has had this and if they fixed it!

[Zyron]

I cant validate this:

Apparently, Data from Japan to the US is being routed through SA atm. Some earthquake or something broke a cable.

[Cripple-X]

At times I have had my ADSL disconnecting like that up to 9 times a night.

[Ragnarok]

Ye ive noticed major packet loss during games spikes etc and international websites that simply wont load. I guess the 'tubes' are overloaded.

[[N]Haja]

found this whilst looking thru the forum tonight, maybe this can help? From a post a while back by PurpleHaze.


"look if this of any help let me know, it might seem weird, but it REALLY was my problem. if u are using a power supply with lightning protection or the phone lines go into the power supply then into the phone lines, swap your power supply for a std one and go directly into the lines. I know everyone is thinking duh... no protection but hey... honestly... it somehow interferes with the line... i was dropping out 7/8 times a night... since the swap, nothing for 2 months..."

If I could also point you to a thread made waaay back, in june 2006 :) http://www.unreal.co.za/forums/showpost.php?p=45637&postcount=8

[GM<Jaymac>MF]

I cant validate this:

Apparently, Data from Japan to the US is being routed through SA atm. Some earthquake or something broke a cable.

Ah ha!

I was wondering what was going on there! You see, Telkom apparently has enough bandwidth to route Japan / US traffic (which must be horrendous) but still claims that there's not enough to keep bandwidth prices down. Those bastids!

[CrazyBob]

Haja;63181']
"look if this of any help let me know, it might seem weird, but it REALLY was my problem. if u are using a power supply with lightning protection or the phone lines go into the power supply then into the phone lines, swap your power supply for a std one and go directly into the lines. I know everyone is thinking duh... no protection but hey... honestly... it somehow interferes with the line... i was dropping out 7/8 times a night... since the swap, nothing for 2 months..."

Maybe it's the quality of the lightning protector? I got this awesome one that guarantees anything that if anything goes wrong with the devices attached to it, they'll pay up to R5000. I'm sure there's terms I haven't read properly, but how cool :D

[Floruro]

The last few months my internet has been a disaster. Sync issues galore, with the SNR margin dropping to 0 alot. Basically the router would be losing sync every minute and staying like that for a few days. Then it could work a few days with a couple of disconnects a day max. Telkom techs were here 5-6 times, changed the line from the house to the pole (the line goes straight from the pole to the splitter now).
Nothing worked and they tried everything. Their Telkom USB modem would have the same stats as my D-link. and that didnt make a difference either.
Then the other day i got an old Telkom router (Marconi v1), and my SNR ratio suddenly doubled to 18-19, while the other stats were the same as with my D-Link. I haven't been disconnected since i started the Telkom Router up, and thats 3-4 days ago now. So maybe they are having issues with the DSLAM software compatibility with some routers after the 4mbit upgrade, since thats when my crap started.
I have my line protected through the UPS, but that didn't make any difference.

[mudd@]

I have several disconnects in the last week.

Called telkom - no help at all.

Got a different isp (axxess) - still the same - called them up - they said telkom were upgrading some goodies - not sure what that means - but my adsl link has been unreliable.

For some weird reason I cannot get into some sites (www.avsa.co.za) as well.

[[N]Haja]

got into that sire from my side no problem Mudda

[GM<Gorain>MF]

I have not had this problem, but i have noticed that everything has been really slow of late. Got into that site fine as well

[mudd@]

Im going to bypass the lightning protector on the phone line tonight.

Who knows ?

My previous router did not have this - and I had no problem whatsoever.

[War]-[eaD]

lol... hopefully all the problems really are due to telkom upgrading "some goodies"... and when the shit storm passes things might be better than they're now! :D

Anyhow... I only had problems last Sunday... since Monday everything has been fine... :D

One beeeeg problem I do have though is that I forgot my damn router Password... :( LOL! And if I need to change summin... I can't... so I'm gonna hafta reset everything and I don't feel like redoing all my tweaks and settings on my router! :(

Anyhow... hope you guys get sorted soon! ;)

[mudd@]

Hey - what tweaks ?

Post them for us all to hear :)

[War]-[eaD]

Lol... pretty basic wireless stuff... changing the wireless channels and getting better connection speeds... other than that... pretty standard stuff! :P

[GM<Jaymac>MF]

I still think we're ignoring Zyron's very vaild point that US / Japan traffic is being passed through us. There was a 5..0 Richter earthquake that side of the world a few days ago, and I mean; it makes the most sense ITO being able to access local sites but battling to surf intl ones.

[sneaky]

I have had no problems apart from the standerd millisecond lag on the UT servers and my ping to WOW EU servers are still a constant 600ms no disconections.

[GM<Jaymac>MF]

Well, that just confirms what Zyron said. You shuldn't experience probs with EU connections because the traffic is going from US / Japan. It also explains why some intl sites work but not all.

[War]-[eaD]

Hmmm... wonder how long before they get it fixed... Damn bastids! :P

[DJRob]

well, I am just tired of it - when its your own connection its tollerable - but when its a clients - they just can't believe you when you say the word "telkom"...

its almost as if you telling someone you saw a ghost!

[Floruro]

Here are the Telkom supportline sounds for your pleasure:
www.ringstad.cc/misc/Telkom.mp3
(warning: can cause emotional and mental instability)

[mudd@]

mmm - i bypassed the lightning protection and it did not drop the line once .. . .

[CrazyBob]

Here are the Telkom supportline sounds for your pleasure:
www.ringstad.cc/misc/Telkom.mp3 (http://www.ringstad.cc/misc/Telkom.mp3)
(warning: can cause emotional and mental instability)
Why, oh why did I just put myself through that ...it is genuinely depressing. Thanks.

[<A>Eradicator]

mmm - i bypassed the lightning protection and it did not drop the line once .. . .

I also diceded to bypass the lightning protection and last Wednesday evening gaming very happily until lightning klapped my router and pc, so I'm a bit fooked atm.

[LordScallyWag]

Ag shame erad, thats kak luck.
P.S what are u doing up so early and posting...??

[german_weasel]

Here are the Telkom supportline sounds for your pleasure:
www.ringstad.cc/misc/Telkom.mp3 (http://www.ringstad.cc/misc/Telkom.mp3)
(warning: can cause emotional and mental instability)

HA HA HA HA HA. It's all too familiar!!! I even hummed with the tune! GEEZ!
now i'm depressed as well...:(

[War]-[eaD]

mmm - i bypassed the lightning protection and it did not drop the line once .. . .

Great stuff man! :D

Here are the Telkom supportline sounds for your pleasure:
www.ringstad.cc/misc/Telkom.mp3 (http://www.ringstad.cc/misc/Telkom.mp3)
(warning: can cause emotional and mental instability)

I think I'll give it a skip... dealing with Telskommel for 4 months trying to get them to install my DSL line was bad enough... I just might go crazy at work and start shoosting people and stuff! :P

I also diceded to bypass the lightning protection and last Wednesday evening gaming very happily until lightning klapped my router and pc, so I'm a bit fooked atm.


Damn Toppie... that truly sux man... when I still stayed in Pretoria, I was rather safe than sorry, and always unplugged my PC till the thunder storm passed... hope you got insurance on ur stuff man! :(

Anyhow, cheers!

[sneaky]

I also diceded to bypass the lightning protection and last Wednesday evening gaming very happily until lightning klapped my router and pc, so I'm a bit fooked atm.

Help on this forum is taken at your own risk:P I assume this surge protector everybody is talking about is a TELKOM protector?

[mudd@]

Yeah telkom for me -

telephone line as well as power protector.

I may try plug it in again and check the reliability - if it drops - then I found my problem.

[Bean]

I also diceded to bypass the lightning protection and last Wednesday evening gaming very happily until lightning klapped my router and pc, so I'm a bit fooked atm.

Mine got fried last week Monday... :(

Down the phone line, nuke the router, down the network cable, blow up all the components.

:mad:

[GM<Jaymac>MF]

Wow Bean, that sucks.

I have jack conected to my ADSL router. Not even a filter, I just talk over the static... but now all this talk is making me nervous.

Ah, what the hell, I'll take the chance. :P

[GM<Gorain>MF]

My UPS saved my system last month the UPS is screwed but everything else is still perfect. I would rather pay for a UPS than a new computer.

[LordScallyWag]

I tend to unplug vital things when a storm is close, phone line out of router, router power unplugged as well as pc power.

[Bean]

I always unplug my adsl and power when I'm finished using my computer (and I have a small ups). I also unplug it when a storm starts approaching. This one was one of those pre-storm stikes though. Still partly sunny, lightning out of the blue.

Scared the crap out of the dogs and cats :)

[<A>Eradicator]

Help on this forum is taken at your own risk:P I assume this surge protector everybody is talking about is a TELKOM protector?

Yar Sneaks, would I like to say it was a Telkom protector... However I can't it was a ClearLine, but one that is about 9 years old...

[<A>Eradicator]

Ag shame erad, thats kak luck.
P.S what are u doing up so early and posting...??

Wifey gets up at 05:00 every day... guess who makes the coffee and I only start working at 08:00. To top it I live 2min drive from the office... :)


-[eaD;63300']Damn Toppie... that truly sux man... when I still stayed in Pretoria, I was rather safe than sorry, and always unplugged my PC till the thunder storm passed... hope you got insurance on ur stuff man! Anyhow, cheers!

Insurance I got, BUT if the bastids gonna pay is another story... :(

[GM<Jaymac>MF]

you may as well give it a try. My electric gate once got struck by lightning and the insurance paid out no problems. Obviously we just had to pay the excess.

(Actually, now that I think about it; maybe one of you punks came and shot it with a lg.)

[<A>Eradicator]

rofl